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About AQB
We will never leave you in the dark.
We’ve been in the industry for long enough to understand that trusting those you allow into your home or business, is more valuable than anything, that’s why we tailor all our services around you.
Our Values
Our Values
Keeping our promise
We value each and every one of our customer’s time and hold the safety of your family or business’ higher than anything else. That’s why we promise to focus on each client as an individual and avoid the hassle that comes with wrestling less personable heating and ventilation services.
Safety is our priority
We understand the value of safety – that’s why every AQB team member is certified with the appropriate regulation and safety qualifications. Our team is Gas Safe registered and LPG Safety, Oil Safety, Electrical Safety and F-Gas Compliance certified.
Any time, any day
We know how stressful an unexpected boiler emergency can be, that is why we pride ourselves on our stress-free guarantee that we’re on call every hour of every day, all year round.
Built around community
We’ve always maintained that the best part of being within a community is giving back – that’s why we’re proud to sponsor youth sports initiatives and raise money for charities close to our hearts.
Our community work
We understand that without a healthy community, we wouldn’t be able to do what we do best, and what better way to say thank you than to give back.
We regularly raise money for ‘Bullies Out’, an anti-bullying charity for all ages, and proudly sponsor Thetford Bulldogs U7’s team, one of the largest youth teams in Norfolk – keeping kids happy and healthy for over two decades. We are also proud supporters of East Anglia Kickboxing Academy as well as official sponsors of local boxer Roni Dean.
Meet our team
Alexander Bailey
CEO & FOUNDER
Alex understands the value of your time and the safety of your home/business. He has seen how large businesses and homeowners alike can overlook the most important aspects of service. His goal is to help you maintain and maximise your home and business systems in the most cost-effective and efficient way.
What our 
customers say.
5.0
4 months ago
Alex was really personable, thorough and knowledgeable. He was able to resolve our boiler issue promptly and was able to help us with a flu extension outside. We shall be booking them again for our boiler service later in the year. Would highly recommend AQB.
– Laura Smith
2 months ago
Alex came out the next day and supplied and fitted a new condenser to our boiler which was leaking. Professional service and good value for money. Highly recommend.
– Jake Attwood
5 months ago
Alex was incredibly polite and tried really hard to find a cost and time effective solution. We really appreciate having a working boiler and gas fires for Christmas! Would recommend Alex to friends and family.
– Victoria Keenan
3 months ago
Definitely recommend. Alex was superb from start to finish. All though then job couldn’t get done due to missing parts. He was more than happy to come back with little notice to completely finish the job. The job so far was outstanding and cannot fault the man. Thanks a tonne mate.
– Lewis King
5 months ago
Friendly professional service. Prompt responses including a damage report / replacement boiler recommendation and quote / boiler installation. Really timely service even in this busy festive period and cold snap. Thank you – highly recommended!
– Karen Twort
4 months ago
Alex helped me over a real problem He was prompt, friendly and professional He did and achieved exactly what he said he would do, always making sure that I was happy and telling me what he needed to do In a word he is the. BEST
– Melvia
3 months ago
We had Alex and Tom install our new heating system in our house over two days. They were clean, efficient, fast and tidy. Great company to choose, such a friendly and professional service. Thanks!
– Tom Sayer
a months ago
First Class! I got in touch for a boiler service & couldn’t reccomend this company more. Professional, Friendly & Great Value for money. Someone you can trust, which in today’s world is rare! Great value for money, will definitely be using again.
– Beckie Cassie
Our unwavering commitment to high standards sets AQB apart as your trusted partner for comprehensive home and business electrical and plumbing services. We offer professional air conditioning services, commercial and domestic boiler servicing, and repairs, as well as commercial cover plans, boiler servicing cover plans and more. We highly value your time and prioritise the safety of your family or business above all else. Our dedication to maintaining the highest standards is evident in the expertise of our certified professionals. For the interior of your home, we provide seamless cooker installation and hob installation as well as kitchen tap replacement, smart thermostat installation and more. For the exterior of the home, we offer garden tap installation as well as a comprehensive air source heat pump service.
Get in touch.
Feel free to call us, send us an e-mail, or
fill out our contact form below
Phone
Address
43 King Street, Norwich
Norfolk, NR1 1PH
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